FAQs

  • Remedify is a remedial building expert in Australia specialising in structural repairs, façade remediation, waterproofing, heritage restoration, and related rectification works. We handle projects ranging from balconies and planter boxes to brickwork, window and door replacements, leak detection, and façade upgrades.

  • We offer a broad range of remedial and restoration services, including but not limited to:

    • Structural building remediation

    • Building façade repairs & upgrades

    • Waterproofing & membrane rectification

    • Balcony waterproofing & tiling

    • Brickwork & brick flashing rectification

    • Heritage building restoration

    • Window & door replacements

    • Planter box rectification

    • General water leak detection & rectification

    • Fire rating solutions

  • Signs that remedial intervention might be required include:

    • Persistent water leaks or moisture intrusion

    • Cracks or spalling in concrete or masonry

    • Damaged or degraded façades, cladding or brickwork

    • Poor waterproofing on balconies, roofs or terraces

    • Deterioration of flashing, joints, or window/door seals

    • Heritage features suffering decay or structural issues

    If you notice any of these symptoms, contacting a qualified remedial specialist early can often prevent more extensive damage later.

  • Our typical workflow includes:

    1. Initial consultation & site inspection — we assess the problem, document conditions, and discuss client needs.

    2. Detailed diagnosis & scope development — we perform investigations (e.g. moisture testing, structural assessment), develop a remedial plan, and produce a quote.

    3. Approval & planning — once the scope and cost are approved, we plan the work schedule, safety protocols, and materials.

    4. Execution & monitoring — we carry out the remedial works using our in-house trades, supervised by project leads, with quality control and regular updates.

    5. Completion & handover — we conduct final checks, provide warranties or guarantees, and hand over the completed project.

  • The timeline depends heavily on the scale and complexity of the work. Small fix jobs (e.g. patching, waterproofing a balcony) might take days, while larger façade or structural remediation works can take weeks or months. During our initial assessment we will provide a projected timeline and work with you to minimize disruption.

  • Yes, Remedify stands by the quality of our work. We offer warranties or guarantees in line with industry standards and contractual agreements. Specific warranty periods depend on the scope and nature of the remedial works performed.

  • Yes, for many projects we manage the necessary regulatory compliance, permits, building approvals, and liaison with local councils or heritage authorities (where applicable). We ensure all remediation work adheres to relevant building codes and industry standards.

  • Costs vary significantly depending on size, complexity, materials, access, structural issues, and regulatory requirements. After a detailed site inspection and diagnosis, we provide a transparent quotation. We aim to deliver cost-efficient solutions without compromising on quality.

  • Absolutely. We have experience in heritage restoration and work sensitively to preserve historical fabric while ensuring structural integrity, water tightness, and modern performance.

  • We primarily operate in regions where our team is accessible and logistics are feasible. Please contact us with your location, and we can confirm whether we service your area or propose alternatives.

    • In-house expert team: Our specialists and tradespeople are highly trained and directly managed.

    • Hands-on involvement from directors: Company directors are active in daily operations and review methodologies.

    • Attention to detail: Quality, performance, and reliability are central to how we operate.

    • Tailored solutions: We adapt to each project’s needs, stakeholders, and constraints.

    • Transparent communication: Clients have a dedicated project team and regular updates throughout the project.

  • You can reach us by phone or email:

    Alternatively, submit a project inquiry via our website’s Contact Us form. Provide as much detail as possible so we can arrange a site visit or preliminary assessment.